Reset, Export & Delete

Exporting data

You can export your organization’s data at any time from Settings → Data → Export. The export includes:

• Members and membership history
• Exchange items and audit logs
• Organization settings

Exports are delivered as a ZIP archive to the requesting admin’s email within 24 hours.

Resetting your workspace

If you want to start over during beta (for example, after a test run), you can request a workspace reset. This permanently deletes all data in your organization.

To request a reset, email [email protected] with the subject line Reset request: [your organization name].

Resets are irreversible. We recommend exporting your data first.

Deleting your organization

To permanently delete your organization and all associated data, email [email protected] with the subject line Delete request: [your organization name]. We will confirm the request with the account owner before proceeding.

Deletion is completed within 7 business days of confirmation. Some data may be retained in backups for up to 30 days before permanent removal.

Limitations during beta

Automated self-serve export and deletion workflows are in development. During beta, these operations are handled manually by the Claryn team.